Frequently Asked Questions
Everything you need to know about your DAZI experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range between 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free, while returns for a refund incur a small processing fee.
How do I care for my DAZI neckwear?
To ensure longevity, we recommend spot cleaning only. For deep cleaning, please use a professional dry cleaner experienced with delicate fabrics like silk and microfiber.
Do you offer wedding or bulk discounts?
Yes! We love being part of your big day. We offer tiered discounts for wedding parties and bulk orders of 5 items or more. Contact our support team for a custom code.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.